Select an Error Code or Type an Error Code to begin searching

Error


Have a better picture? Update the product image. PNG Only. Open a new private window or clear your cache to see the new image.


Xerox Phaser 8500 Top Searches

These results are ranked by popularity.

Error
21,000.69Description: Diagnostic Firmware Version Mismatch A software error has occurred. The following troubleshooting procedure applies to these errors: 21,000.69 The diagnostics firmware doesn’t match the engine firmware.
B2M, B2N, B2P, B2QDescription: The preheat flag tripped unexpectedly while picking paper from Tray 2. The preheat flag tripped unexpectedly while picking paper from Tray 3. The preheat flag tripped unexpectedly while picking paper from Tray 4. The preheat flag tripped une
39,005.43Description: Scanner Missing Fault A Scanner was not detected. The following troubleshooting procedure applies to these errors: 39,005.43 The system did not detect the Scanner Assembly.
11,0XX.xxDescription: Electronics Module Interface Faults A communications error has occurred. The following troubleshooting procedure applies to these errors: 11,001.47 The Upper 525-sheet feeder broken serial link detected. 11,002.48 The Lower 525-sheet feeder
F2D ... F2XDescription: F2D F2F F2M F2N F2P F2Q F2R F2S F2T F2V F2W F2X The Front Door Interlock tripped during warming up. The Front Door Interlock tripped during fault state. The Front Door Interlock tripped during a pick from Tray 2. The Front Door Interlock tri

Xerox Phaser 8500 Common Errors

The most common error codes.

Error
21,000.69Description: Diagnostic Firmware Version Mismatch A software error has occurred. The following troubleshooting procedure applies to these errors: 21,000.69 The diagnostics firmware doesn’t match the engine firmware.
B2M, B2N, B2P, B2QDescription: The preheat flag tripped unexpectedly while picking paper from Tray 2. The preheat flag tripped unexpectedly while picking paper from Tray 3. The preheat flag tripped unexpectedly while picking paper from Tray 4. The preheat flag tripped une
39,005.43Description: Scanner Missing Fault A Scanner was not detected. The following troubleshooting procedure applies to these errors: 39,005.43 The system did not detect the Scanner Assembly.
11,0XX.xxDescription: Electronics Module Interface Faults A communications error has occurred. The following troubleshooting procedure applies to these errors: 11,001.47 The Upper 525-sheet feeder broken serial link detected. 11,002.48 The Lower 525-sheet feeder
F2D ... F2XDescription: F2D F2F F2M F2N F2P F2Q F2R F2S F2T F2V F2W F2X The Front Door Interlock tripped during warming up. The Front Door Interlock tripped during fault state. The Front Door Interlock tripped during a pick from Tray 2. The Front Door Interlock tri
21,000.69Description: Diagnostic Firmware Version Mismatch A software error has occurred. The following troubleshooting procedure applies to these errors: 21,000.69 The diagnostics firmware doesn’t match the engine firmware.
B2M, B2N, B2P, B2QDescription: The preheat flag tripped unexpectedly while picking paper from Tray 2. The preheat flag tripped unexpectedly while picking paper from Tray 3. The preheat flag tripped unexpectedly while picking paper from Tray 4. The preheat flag tripped une
39,005.43Description: Scanner Missing Fault A Scanner was not detected. The following troubleshooting procedure applies to these errors: 39,005.43 The system did not detect the Scanner Assembly.
11,0XX.xxDescription: Electronics Module Interface Faults A communications error has occurred. The following troubleshooting procedure applies to these errors: 11,001.47 The Upper 525-sheet feeder broken serial link detected. 11,002.48 The Lower 525-sheet feeder
F2D ... F2XDescription: F2D F2F F2M F2N F2P F2Q F2R F2S F2T F2V F2W F2X The Front Door Interlock tripped during warming up. The Front Door Interlock tripped during fault state. The Front Door Interlock tripped during a pick from Tray 2. The Front Door Interlock tri