Select an Error Code or Type an Error Code to begin searching
Error
Xerox WorkCentre 5865 Top Searches
These results are ranked by popularity.
Error
311B-171
Description: HVF BM to Machine Communications Interface and BM Present RAP A communication fault exists between the HVF BM and the machine. A UI message System Error or Finisher Comms Failure may be seen.
311-319-00-150
Description: LVF BM Rear Tamper Move Failure RAP 311-319-00-150 The rear tamper away home sensor has failed. NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
311-110-00-150
Description: LVF BM Sheet Late to Hole Punch RAP 311-110-00-150 Sheet late at the punch sensor.
381-107-00, 381-132-00
Description: Tray 3 Paper Feed Jam RAP 381-107-00 The lead edge of the paper was late to the HCF exit sensor sensor when feeding from tray 3. 381-132-00 The lead edge of the paper was late to the HCF exit sensor when feeding from tray 3.
311-005-00-120, 311-006-00-120
Description: Front Tamper Move Failure RAP 311-005-00-120 Front tamper fails to move to the front position. 311-006-00-120 Front tamper fails to move to the rear position.
Xerox WorkCentre 5865 Common Errors
The most common error codes.
Error
311B-171
Description: HVF BM to Machine Communications Interface and BM Present RAP A communication fault exists between the HVF BM and the machine. A UI message System Error or Finisher Comms Failure may be seen.
311-319-00-150
Description: LVF BM Rear Tamper Move Failure RAP 311-319-00-150 The rear tamper away home sensor has failed. NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
311-110-00-150
Description: LVF BM Sheet Late to Hole Punch RAP 311-110-00-150 Sheet late at the punch sensor.
381-107-00, 381-132-00
Description: Tray 3 Paper Feed Jam RAP 381-107-00 The lead edge of the paper was late to the HCF exit sensor sensor when feeding from tray 3. 381-132-00 The lead edge of the paper was late to the HCF exit sensor when feeding from tray 3.
311-005-00-120, 311-006-00-120
Description: Front Tamper Move Failure RAP 311-005-00-120 Front tamper fails to move to the front position. 311-006-00-120 Front tamper fails to move to the rear position.
311B-171
Description: HVF BM to Machine Communications Interface and BM Present RAP A communication fault exists between the HVF BM and the machine. A UI message System Error or Finisher Comms Failure may be seen.
311-319-00-150
Description: LVF BM Rear Tamper Move Failure RAP 311-319-00-150 The rear tamper away home sensor has failed. NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
311-110-00-150
Description: LVF BM Sheet Late to Hole Punch RAP 311-110-00-150 Sheet late at the punch sensor.
381-107-00, 381-132-00
Description: Tray 3 Paper Feed Jam RAP 381-107-00 The lead edge of the paper was late to the HCF exit sensor sensor when feeding from tray 3. 381-132-00 The lead edge of the paper was late to the HCF exit sensor when feeding from tray 3.
311-005-00-120, 311-006-00-120
Description: Front Tamper Move Failure RAP 311-005-00-120 Front tamper fails to move to the front position. 311-006-00-120 Front tamper fails to move to the rear position.