Select an Error Code or Type an Error Code to begin searching
Error
Xerox WorkCentre 5665 Top Searches
These results are ranked by popularity.
Error
11-056-171, 11-057-171
Description: PPI Bottom Plate RAP 11-056-171 The PPI bottom plate has failed to return to the home position. 11-057-171 The PPI bottom plate has failed to lift.
11-157-171, 11-161-171
Description: HVF Buffer Position Sensor RAP 11-157-171 The paper leading edge is late arriving at the buffer position sensor. 11-161-171 The paper trailing edge is late leaving the buffer position sensor.
08-115A, 08-117A
Description: Tray 5 Misfeed RAP (32-55 ppm) 08-115 The lead edge of the paper was late to the wait point sensor. 08-117 The lead edge of the paper failed to reach the feed sensor within the correct time after paper feed.
09-365
Description: Relative Humidity Sensor Failure RAP 09-365 Average humidity reading is out of limits. Also use this RAP if the relative humidity sensor is suspected of working incorrectly. A faulty relative humidity sensor can cause image quality problems.
03-397
Description: Main Motor Not Controlled RAP 03-397 The IOT software has detected that the main motor is not being controlled. The software that monitors the main motor and the photoreceptor motor was not reset within the expected time.
Xerox WorkCentre 5665 Common Errors
The most common error codes.
Error
11-056-171, 11-057-171
Description: PPI Bottom Plate RAP 11-056-171 The PPI bottom plate has failed to return to the home position. 11-057-171 The PPI bottom plate has failed to lift.
11-157-171, 11-161-171
Description: HVF Buffer Position Sensor RAP 11-157-171 The paper leading edge is late arriving at the buffer position sensor. 11-161-171 The paper trailing edge is late leaving the buffer position sensor.
08-115A, 08-117A
Description: Tray 5 Misfeed RAP (32-55 ppm) 08-115 The lead edge of the paper was late to the wait point sensor. 08-117 The lead edge of the paper failed to reach the feed sensor within the correct time after paper feed.
09-365
Description: Relative Humidity Sensor Failure RAP 09-365 Average humidity reading is out of limits. Also use this RAP if the relative humidity sensor is suspected of working incorrectly. A faulty relative humidity sensor can cause image quality problems.
03-397
Description: Main Motor Not Controlled RAP 03-397 The IOT software has detected that the main motor is not being controlled. The software that monitors the main motor and the photoreceptor motor was not reset within the expected time.
11-056-171, 11-057-171
Description: PPI Bottom Plate RAP 11-056-171 The PPI bottom plate has failed to return to the home position. 11-057-171 The PPI bottom plate has failed to lift.
11-157-171, 11-161-171
Description: HVF Buffer Position Sensor RAP 11-157-171 The paper leading edge is late arriving at the buffer position sensor. 11-161-171 The paper trailing edge is late leaving the buffer position sensor.
08-115A, 08-117A
Description: Tray 5 Misfeed RAP (32-55 ppm) 08-115 The lead edge of the paper was late to the wait point sensor. 08-117 The lead edge of the paper failed to reach the feed sensor within the correct time after paper feed.
09-365
Description: Relative Humidity Sensor Failure RAP 09-365 Average humidity reading is out of limits. Also use this RAP if the relative humidity sensor is suspected of working incorrectly. A faulty relative humidity sensor can cause image quality problems.
03-397
Description: Main Motor Not Controlled RAP 03-397 The IOT software has detected that the main motor is not being controlled. The software that monitors the main motor and the photoreceptor motor was not reset within the expected time.